These Terms of Service ("Terms") are a legal agreement between you ("you" or "the seller") and [LEGAL ENTITY NAME] ("Scalavio", "we", "us"), a company registered in Vietnam, governing your use of the Scalavio service (the "Service"). By creating an account or connecting your Amazon account, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Scalavio is an analytics tool for Amazon sellers. It connects to your Amazon accounts, with your authorization, to:
- Calculate your real net profit after Amazon fees, refunds, advertising spend, and the cost of goods you enter (using read-only SP-API access to your finance and order data); and
- Provide PPC / advertising analytics and recommended advertising actions (using the Amazon Ads API, where you have authorized it).
2. Relationship to Amazon
Scalavio is independent and is not affiliated with, sponsored by, or endorsed by Amazon. The Service is built on Amazon's SP-API and Amazon Ads API; it is not an official Amazon product. "Amazon", "FBA", and related marks belong to Amazon.com, Inc. or its affiliates. Your use of Amazon's services remains subject to Amazon's own terms, and we are not responsible for Amazon's APIs, data, availability, or decisions.
3. Scope of access — what the Service can and cannot do
- SP-API access is read-only. We read your finance and order data (revenue, fees, refunds, order amounts, SKUs, quantities, status). We do not, and through SP-API cannot, change your product listings, inventory, or move your money. We access non-restricted roles only and do not collect buyer personal information (PII).
- Advertising actions are Amazon Ads API writes. Actions such as negating a keyword, adding a keyword, or adjusting a bid change your Amazon Ads account. They are available only after you separately authorize the Amazon Ads API, and each action runs only when you explicitly approve it. We do not change your campaigns automatically without your approval.
4. Your account and responsibilities
- You must provide accurate information and are responsible for activity under your account and for keeping your credentials secure.
- You confirm you are authorized to connect the Amazon seller and advertising accounts you link, and to use the Service for them.
- Figures you enter (such as COGS) are your responsibility; the accuracy of profit calculations depends in part on the accuracy of the data you provide.
5. Acceptable use
You agree not to:
- Use the Service in violation of any law, or of Amazon's applicable agreements and policies.
- Attempt to access data of other sellers, or use the Service to obtain data you are not authorized to access.
- Reverse engineer, resell, or misuse the Service, interfere with its operation, or attempt to breach its security.
- Use the Service to access or process buyer personal information (PII) — the Service is not designed for, and does not provide, PII.
6. Subscription and billing
The Service is currently offered as a free private beta, and we do not collect payment during this period. We expect to introduce paid subscription plans at general launch. When paid plans are introduced, the applicable price, billing cycle, renewal, and cancellation terms will be presented to you and you may choose whether to continue on a paid plan; we will not start charging you without your agreement. You will be able to cancel at any time, effective at the end of the then-current billing period.
7. Termination
You may stop using the Service and close your account at any time, including by revoking the Service's Amazon access. We may suspend or terminate access if you breach these Terms, if required to protect the Service or comply with law, or if we discontinue the Service. On termination, your data is handled as described in the Privacy Policy (deletion within 30 days of revocation / request).
8. Disclaimers
The Service is provided "as is" and "as available", without warranties of any kind, to the fullest extent permitted by law. Scalavio's analytics, profit figures, and advertising recommendations are decision-support information, not financial, tax, accounting, or legal advice. While we work to reconcile profit figures to your Amazon settlement, we do not warrant that all data, calculations, or recommendations are error-free or uninterrupted, and you remain responsible for your own business and advertising decisions.
9. Limitation of liability
To the fullest extent permitted by law, Scalavio will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, data, or goodwill, arising out of or relating to your use of the Service. Our total aggregate liability for any claim relating to the Service will not exceed the amounts you paid us for the Service in the 12 months before the claim (and, during the free beta when no fees are paid, will be limited to the maximum extent permitted by law).
10. Changes to the Service and these Terms
We may modify the Service or these Terms as the Service evolves. We will update the "Last updated" date above and, for material changes, take reasonable steps to notify you. Continued use after changes take effect means you accept the updated Terms.
11. Governing law
These Terms are governed by the laws of Vietnam, without regard to conflict-of-laws rules. The courts having jurisdiction at the location of [LEGAL ENTITY NAME] in Vietnam will have jurisdiction over any dispute, except where mandatory local law gives you other rights.